Welcome, %1$s. Please login or register.
Did you miss your activation email?
: Betatest Please! A new View Routes page has been launched, please check here for more information!
: [1]
   
: Have -280 slots at airport  ( 76 )
0 and 1 Guest are viewing this topic.
CCIE4526
Airline Operative
*
: 5


« : May 31, 2018, 07:07:38 AM »

ID: ATL
Type: Unable to add routes or swap aircraft or view gates at airport
Description: Was away from game for extended period of time. On return, am unable to perform any actions on my primary base airport of ATL. If I try to create a new route, am told I have -280 slots left. If I try to swap an aircraft, I am not allowed because of frequency available of "-280". When I view my airline, I see my secondary hubs, but my primary hub is not listed.
Airline Details: Continental Airlines (ID 25146)[W3232]
1993matias
Airline Mogul Staff
Airline Manager
*****
: 1975

Play to have fun!


« #1 : June 01, 2018, 07:16:06 AM »

I'm sorry to hear about the problem.
We will look into the issue right away

Sincerely, Matias - AM Membership Officer
Train and tram photos
Active worlds:
1993matias
Airline Mogul Staff
Airline Manager
*****
: 1975

Play to have fun!


« #2 : June 04, 2018, 01:41:10 PM »

Should be fixed by now :)

Sincerely, Matias - AM Membership Officer
Train and tram photos
Active worlds:
CCIE4526
Airline Operative
*
: 5


« #3 : June 16, 2018, 02:29:48 AM »

Howdy There... it was fixed for a while, but it seems to be broken again now. -290 slots.
1993matias
Airline Mogul Staff
Airline Manager
*****
: 1975

Play to have fun!


« #4 : June 16, 2018, 02:47:24 PM »

That sounds really strange, did you do anything to do with gates?

We'll try to fix it as fast as possible.

Sincerely, Matias - AM Membership Officer
Train and tram photos
Active worlds:
StephenM
Administrator
Airline Board Member
*****
: 5984


« #5 : June 16, 2018, 04:57:24 PM »

Hi there,

I have cleaned up the slots and terminal information. I have also added a few more items that will help diagnose the problem in future and hopefully we can solve this issue permanently.

Stephen Murphy
Airline Mogul Chief Developer
CCIE4526
Airline Operative
*
: 5


« #6 : June 17, 2018, 04:14:04 AM »

Wish I could say I did something, but in my case I was gone from the game for a couple of weeks... I travel a LOT for work, so don't necessarily have the opportunity to log in when I'm on the road.
: [1]
   
 

:  

SMF 2.0.12 | SMF © 2016, Simple Machines
XHTML | CSS | design by Bloc